You can find comprehensive assistance to many of your queries on our searchable help pages.
If you can't find what you need email our friendly customer support team, or call them between 9.00am and 5.00pm Monday to Friday. Mornings are the busiest time for the phone team, so the best time to reach us by phone is after 2.00pm. *
Call: 0344 854 3366
Fax: 0845 505 0306
* Email support is available everyday of the year. Telephone support excludes bank holidays. Calls are charged at BT's standard rate.
2 Willenfield Road
In the event that you have a problem with an order that you've receievd, please contact us as soon as possible. If we need you to return the order we can then provide a name and Freepost address to which you can send your order.
Unit 7, Metal Box Factory
30 Great Guildford Street
Registered company address is Unit 7,Metal Box Factory, 30 Great Guildford Street, London, SE1 0HS.
PLEASE NOTE: this is our registered company address, and should not be used for returns or customer support enquiries.